Privacy Policy

At Surya Law Academy, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website suryalawacademy.co.in or use our services.

1. Information We Collect

1.1 Personal Information You Provide

When you interact with our website or contact us, we may collect the following information:

• Name: Your full name for identification and communication
• Phone Number: For WhatsApp communication and phone calls
• Email Address: For sending study material and updates
• City/Location: To understand your location for batch scheduling
• Current Education Status: Class 10th, 12th, Graduate, etc.
• Target Exam: CLAT, PU Law, AILET, etc.

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

• IP Address: For security and analytics purposes
• Browser Type & Device: To optimize website performance
• Pages Visited: To improve user experience
• Time & Date of Visit: For analytics and security
• Referring Website: To understand traffic sources

2. How We Use Your Information

We use your information for the following purposes:

• Providing Services: To send study material, course details, and coaching information
• Communication: To respond to your inquiries via WhatsApp, email, or phone
• Marketing: To send updates about new batches, courses, and offers (you can opt-out anytime)
• Analytics: To improve our website and services
• Legal Compliance: To comply with Indian laws and regulations

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience:

3.1 Types of Cookies We Use

• Essential Cookies: Required for website functionality (login, forms, etc.)
• Analytics Cookies: Google Analytics to understand website usage
• Advertising Cookies: Google Ads to track conversions and optimize campaigns
• Preference Cookies: To remember your settings and preferences

3.2 Third-Party Services

We use the following third-party services that may collect your data:

• Google Analytics: Website traffic analysis
• Google Ads: Advertising and conversion tracking
• Facebook Pixel: Social media advertising (if applicable)
• WhatsApp Business API: For communication

You can disable cookies in your browser settings, but this may affect website functionality.

4. How We Protect Your Information

We implement industry-standard security measures to protect your data:

• SSL Encryption: All data transmission is encrypted using HTTPS
• Secure Servers: Data stored on secure, password-protected servers
• Access Control: Only authorized personnel can access your information
• Regular Backups: Data backed up regularly to prevent loss
• XSS Protection: Website protected against cross-site scripting attacks

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Active Students: Data retained during enrollment and up to 2 years after course completion
• Leads/Inquiries: Data retained for up to 1 year for follow-up communication
• Legal Requirements: Data may be retained longer if required by law

6. Your Rights

Under Indian data protection laws, you have the following rights:

• Access: Request a copy of your personal data we hold
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Portability: Request transfer of your data to another service provider

To exercise any of these rights, please contact us using the details below.

7. Children's Privacy

Our services are intended for students aged 15 and above. If you are under 18 years old, please obtain consent from your parent or guardian before providing any personal information. We do not knowingly collect data from children under 15 without parental consent.

8. Third-Party Links

Our website may contain links to third-party websites (YouTube, Facebook, Instagram, etc.). We are not responsible for the privacy practices of these websites. Please review their privacy policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.

10. Legal Compliance

This Privacy Policy complies with:

• Information Technology Act, 2000 (India)
• Information Technology (Reasonable Security Practices) Rules, 2011
• Digital Personal Data Protection Act, 2023 (if applicable)